COVID-19 UPDATE

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SHOP LOCAL.
SHOP SAFE.

Here at Dancers we want to ensure that everyone feels safe shopping with us, whether in store or online.

Read more to see what we are doing to ensure we are Covid-19 safe. 

HANDS. FACE. SPACE

We must keep on protecting each other.
Help stop the spread, by following these steps.

Clean hands are safe hands

To ensure that all of our customers can browse safely in store, we kindly ask that you sanitise your hands with the hand sanitiser provided in store. 

We have hand sanitising stations dotted around the store. The hand sanitising gel contains 75% of alcohol that kills more than 99.9% of germs. You are more than welcome to use your own sanitiser if you would prefer to do so.

Wear a mask

In line with government policy we ask that all customers wear a facial covering when shopping with us. We understand that not everyone can wear a mask, but we do ask that where possible for the safety of our staff and customers that you wear a mask. If you are exempt due to medical reasons, we do kindly ask that you provide proof at the door. 

NEED A MASK? JUST ASK.

Don’t worry if you have forgotten your mask,  a member of the Dancers Team will be on hand to provide you with a disposable mask if needed.

Social Distancing

To ensure that social distancing is in place we have introduced a one way system in our store, with entry and exit doors. 

We are also limiting the amount of people in store at one time to ensure distance between customers. We kindly ask that you are responsible for the social distancing of yourself and children. 

HANDS. FACE. SPACE

We must keep on protecting each other. Help stop the spread, by following these steps.

Clean hands are safe hands

To ensure that all of our customers can browse safely in store, we kindly ask that you sanitise your hands with the hand sanitiser provided in store. 

We have hand sanitising stations dotted around the store. The hand sanitising gel contains 75% of alcohol that kills more than 99.9% of germs. You are more than welcome to use your own sanitiser if you would prefer to do so.

Wear a mask

In line with government policy we ask that all customers wear a facial covering when shopping with us. We understand that not everyone can wear a mask, but we do ask that where possible for the safety of our staff and customers that you wear a mask. If you are exempt due to medical reasons, we do kindly ask that you provide proof at the door. 

NEED A MASK? JUST ASK.

Don’t worry if you have forgotten your mask,  a member of the Dancers Team will be on hand to provide you with a disposable mask if needed.

 

Social Distancing

To ensure that social distancing is in place we have introduced a one-way system in our store, with entry and exit doors. 

We are also limiting the amount of people in store at one time to ensure distance between customers. We kindly ask that you are responsible for the social distancing of yourself and children. 

SHOP SAFE

Pay contactless where possible

We kindly ask that if you are shopping with us in-store that you pay by card where possible, so we can restrict the handling of cash.

All of our card machine facilities are contactless and Apple Pay compatible.

We are still accepting cash if you are unable to pay by card. 

Come prepared

Schoolwear department customers.

At Dancers, we pride ourselves on our traditional personal service. Due to the current situation, we are unable to provide such a personal fitting service at this time. We, therefore, ask that you come prepared to the store with measurements to help our team fit your child correctly.

For a helpful step-by-step measuring guide, please click on the following link.

Want to save time? Order online

We would love to see you all in our store, however we know that for some this may be difficult so we have updated our website to ensure that everyone can shop with us. It has never been so easy!

For Schoolwear we have introduced our click and collect service to save you time, where you can order online and collect your order from store. For more information on our ‘click and collect’ service please click here.

Over the upcoming months we will be expanding our online offering, with Dancewear, Ladieswear, Menswear, Gifts and Accessories and our personalised Black Country merchandise. So keep an eye out!

Be prepared, book an appointment

To ensure social distancing in store, we have implemented an appointment only system for the Formal Suit Hire Department. 

For further information please visit our Hire Page or call us on: 0121 550 1237 where we will be happy to help.

Update: We are no longer operating an appointment system for the schoolwear department.

 

Changing rooms are temporarily closed

In line with government policy, we have had to shut our changing rooms temporarily. To ensure that our customers can shop safely with us, the trying on of garments in store is not permitted. 

Once tried on at home, you are more than welcome to bring any garments back for a refund or exchange if they are not quite right. 

Help stop the spread with NHS Track and Trace

We encourage our customers to check-in using the NHS Track and Trace app where possible, in particular, schoolwear and hire fitting customers. 

QR codes are dotted around the store.

SHOP SAFE

Pay contactless where possible

We kindly ask that if you are shopping with us in-store that you pay by card where possible, so we can restrict the handling of cash.

All of our card machine facilities are contactless and Apple Pay compatible.

We are still accepting cash if you are unable to pay by card.

 

COME PREPARED

Schoolwear department customers.

At Dancers, we pride ourselves on our traditional personal service. Due to the current situation, we are unable to provide such a personal fitting service at this time. We, therefore, ask that you come prepared to the store with measurements to help our team fit your child correctly.

For a helpful step-by-step measuring guide, please click on the following link.

WANT TO SAVE TIME? ORDER ONLINE

We would love to see you all in our store, however we know that for some this may be difficult so we have updated our website to ensure that everyone can shop with us. It has never been so easy!

For Schoolwear we have introduced our click and collect service to save you time, where you can order online and collect your order from store. For more information on our ‘click and collect’ service please click here.

Over the upcoming months we will be expanding our online offering, with Dancewear, Ladieswear, Menswear, Gifts and Accessories and our personalised Black Country merchandise. So keep an eye out!

BE PREPARED, BOOK AN APPOINTMENT

To ensure social distancing in store, we have implemented an appointment only system for the Formal Suit Hire Department. 

For further information please visit our Hire Page or call us on: 0121 550 1237 where we will be happy to help.

Update: We are no longer operating an appointment system for the schoolwear department.

CHANGING ROOMS ARE TEMPORARILY CLOSED

In line with government policy, we have had to shut our changing rooms temporarily. To ensure that our customers can shop safely with us, the trying on of garments in store is not permitted. 

Once tried on at home, you are more than welcome to bring any garments back for a refund or exchange if they are not quite right. 

HELP STOP THE SPREAD WITH NHS TRACK AND TRACE

We encourage our customers to check-in using the NHS Track and Trace app where possible, in particular, schoolwear and hire fitting customers. 

QR codes are dotted around the store.

KEEPING DANCERS COVID-19 SAFE

The Dancers Team

All of our staff are wearing facial coverings for the safety of our customers. 

The Dancers Team are ensuring that their hands are thoroughly cleaned between each customer.

Keeping Clean

To ensure that our store is the safest environment to shop in, the store is cleaned at regular intervals during the day.

This includes the wiping of counters, stair rails, door handles etc.

We are currently operating on reduced opening hours (9am-5pm) to ensure that we can thoroughly clean the store.

The doors and window will also be kept open during the day to ensure circulation of air.

Keeping garments safe

If a customer returns a garment(s) to store the item will automatically be quarantined for the required 48-hour period.

After 48-hours each garment will then be cleaned using our Ramsol system and steamed at a high heat, to ensure that our garments are safe for the next customer. 

KEEPING DANCERS COVID-19 SAFE

THE DANCERS TEAM

THE DANCERS TEAM

All of our staff are wearing facial coverings for the safety of our customers. 

The Dancers Team are ensuring that their hands are thoroughly cleaned between each customer.

KEEPING CLEAN

To ensure that our store is the safest environment to shop in, the store is cleaned at regular intervals during the day.

This includes the wiping of counters, stair rails, door handles etc.

We are currently operating on reduced opening hours (9am-5pm) to ensure that we can thoroughly clean the store.

The doors and window will also be kept open during the day to ensure circulation of air.

KEEPING GARMENTS SAFE

KEEPING GARMENTS SAFE

If a customer returns a garment(s) to store the item will automatically be quarantined for the required 48-hour period.

After 48-hours each garment will then be cleaned using our Ramsol system and steamed at a high heat, to ensure that our garments are safe for the next customer.