We will aim to despatch your order within 48 hours of receipt. Please note however, that during busy school trade periods and bank holidays this may have to be extended. There will be a standard delivery charge of £3.95 for all orders.
Should an item you have ordered be out of stock, we will contact you by email to advise you of an expected delivery date for that item or, an alternative product. Should that not be acceptable, we will refund any monies with regards the item not in stock.
In the unlikely event that an item despatched to you is either faulty or, not the item you ordered, if retuned within 3 days of receipt, we will refund the cost of the item together with any postage costs incurred with regards the return. Faulty items can only be replaced or refunded if in the same state that they were sent out in.